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Evaluating Multilingual Usability: A Case Study of Swiss Museums

ContributorsRivers-Kirby, Dana
Master program titleMaîtrise universitaire en traduction et technologies
Defense date2025
Abstract

The aim of this thesis was to determine if there were usability score differences between languages on Swiss museum’s multilingual websites. Usability is one of the keys to keep a visitor on a website. In our case study, we conducted a heuristic evaluation of a corpus of 28 pages from 14 websites in three languages (French, German, English). Our findings indicate that usability levels differ across target languages and vary depending on the language combination and the criterion analyzed. Our study also confirmed that the usability of a website tends to be affected negatively by localization.

Keywords
  • Localization
  • Web localization
  • Usability
  • Museums
  • Switzerland
Citation (ISO format)
RIVERS-KIRBY, Dana. Evaluating Multilingual Usability: A Case Study of Swiss Museums. Master, 2025.
Main files (1)
Master thesis
accessLevelPublic
Identifiers
  • PID : unige:188417
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66downloads

Technical informations

Creation22/10/2025 14:33:15
First validation23/10/2025 06:24:52
Update24/10/2025 11:04:56
Status update24/10/2025 11:04:56
Last indexation24/10/2025 11:04:57
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