Evaluating Multilingual Usability: A Case Study of Swiss Museums

Diplôme Master Evaluating Multilingual Usability: A Case Study of Swiss Museums eng 2025 author Rivers-Kirby Dana 945620 director Morado Vazquez Lucia 0000-0002-0834-0734 792640 Département de traitement informatique multilingue (TINFM) The aim of this thesis was to determine if there were usability score differences between languages on Swiss museum’s multilingual websites. Usability is one of the keys to keep a visitor on a website. In our case study, we conducted a heuristic evaluation of a corpus of 28 pages from 14 websites in three languages (French, German, English). Our findings indicate that usability levels differ across target languages and vary depending on the language combination and the criterion analyzed. Our study also confirmed that the usability of a website tends to be affected negatively by localization. Localization Web localization Usability Museums Switzerland Dewey 410.2 Maîtrise universitaire en traduction et technologies 112 Département de traitement informatique multilingue 92 false 11b0fa0a-4f54-4ae6-9a65-5b44e67e4bca Master thesis Public Rivers-KirbyDanaMasterThesis.pdf 6245736 application/pdf d0f3aa0bfc8c10f9b064c172c5bcf05f367f22e774ae38f555a139456e90d5c3 openAccess Faculté de traduction et d'interprétation / Département de traitement informatique multilingue

Title	Published in	Access level	OA Policy	Year	Views	Downloads

Evaluating Multilingual Usability: A Case Study of Swiss Museums				2025	55	66

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Rivers-Kirby, Dana

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