Customers' Experienced Product Quality: Conceptualization and Operationalization of a Multidimensional Measure of Product Quality
ContributorsDas Guru, Ramesh Roshan
DirectorsPaulssen, Marcel
Defense date2020-09-24
Abstract
Keywords
- Product Quality
- Customer Satisfaction
- Brand Attachment
- Longitudinal Validation
- Scale Development
Affiliation
Citation (ISO format)
DAS GURU, Ramesh Roshan. Customers” Experienced Product Quality: Conceptualization and Operationalization of a Multidimensional Measure of Product Quality. 2020. doi: 10.13097/archive-ouverte/unige:143936
Main files (1)
Thesis
Identifiers
- PID : unige:143936
- DOI : 10.13097/archive-ouverte/unige:143936
- URN : urn:nbn:ch:unige-1439368
- Thesis number : GSEM 84