| Social bonding as a determinant of share of wallet and cross-buying behaviour in b2b relationships | European journal of marketing |  | | 2016 | 637 | 5 |
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| Relational norms in customer–company relationships: Net and configurational effects | Journal of business research | | | 2016 | 620 | 2 |
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| The impact of critical incidents on customer relationships | Die Betriebswirtschaft |  | | 2015 | 551 | 0 |
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| No mercy for products: recovery effects for products and services | Journal of consumer satisfaction, dissatisfaction, and complaining behavior | | | 2015 | 477 | 1 |
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| Values, attitudes and travel behavior: a hierarchical latent variable mixed logit model of travel mode choice | Transportation | | | 2014 | 710 | 3 |
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| Building an Innovation Community: An Empirical Analysis of How to Encourage External Stakeholders to Participate in the Firm's NPD Process | EMAC 2014 | | | 2014 | 452 | 1 |
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| Risk as moderator of the trust-loyalty relationship | European journal of marketing | | | 2014 | 838 | 1 |
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| Consciousness for fair consumption: conceptualization, scale development and empirical validation | International journal of consumer studies | | | 2013 | 618 | 0 |
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| Customer-Company Identification and its Impact on Customer In- and Extra-Role Behaviours | EMAC 2012 Conference | | | 2012 | 410 | 0 |
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| Understanding Customer-Company Identification and its Impact on Customer In- and Extra-Role Behaviours in a Retail Setting | | | | 2012 | 551 | 6 |
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| Common Method Variance: Ursachen, Auswirkungen und Kontrollmöglichkeiten | Die Betriebswirtschaft | | | 2009 | 656 | 0 |
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| Attachment orientations in business-to-business relationships | Psychology & marketing | | | 2009 | 1,149 | 2 |
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| Customer Coping in Response to Relationship Transgressions: An Attachment Theoretic Approach | Handbook of Brand Relationships | | | 2008 | 632 | 0 |
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| Incorporating Latent Variables into Discrete Choice Models - A Simultaneous Estimation Approach Using SEM Software | Business research |  | | 2008 | 648 | 1,625 |
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| When Customers Think Differently: A Customer-side Categorization Approach to Strategic Groups | Marketing | | | 2007 | 598 | 0 |
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| Attachment Security and the Strength of Commercial Relationships: A Longitudinal Study | | | | 2007 | 654 | 5 |
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| Integrating latent variables in discrete choice models – How higher-order values and attitudes determine consumer choice | | | | 2007 | 752 | 2,618 |
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| Satisfaction and repurchase behavior in a business-to-business setting : Investigating the moderating effect of manufacturer, company and demographic characteristics | Industrial marketing management | | | 2007 | 514 | 2 |
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| Hybrid Choice Models : Estimation Using Canned SEM Software | Flexible marketing in an unpredictable world : proceedings of the 36th EMAC conference | | | 2007 | 647 | 2,528 |
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| Modeling the Nonlinear Relationship Between Satisfaction and Loyalty with Structural Equation Models | From Data and Information Analysis to Knowledge Engineering | | | 2006 | 485 | 0 |
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| Goal hierarchies as antecedents of market structure | Psychology & marketing | | | 2006 | 654 | 0 |
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| Multiple Moderators of the Trust-Loyalty Relationship in Business-to-Business Relationships | Proceedings of the 22nd Annual Industrial Marketing and Purchasing Group (IMP) Conference | | | 2006 | 1,013 | 421 |
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| A self-regulatory model of consideration set formation | Psychology & marketing | | | 2005 | 474 | 0 |
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| Satisfaction and Interpersonal Closeness as Determinants of Relationship Commitment in Business-to-Business Relationships | | | | 2004 | 534 | 276 |
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