Modeling the Nonlinear Relationship Between Satisfaction and Loyalty with Structural Equation Models
ContributorsPaulssen, Marcel; Sommerfeld, Angela
Presented at Magdeburg (Germany), March 9–11, 2005
PublisherSpringer Berlin Heidelberg
Publication date2006
Affiliation
Citation (ISO format)
PAULSSEN, Marcel, SOMMERFELD, Angela. Modeling the Nonlinear Relationship Between Satisfaction and Loyalty with Structural Equation Models. In: From Data and Information Analysis to Knowledge Engineering. Magdeburg (Germany). [s.l.] : Springer Berlin Heidelberg, 2006. doi: 10.1007/3-540-31314-1_70
Main files (1)
Proceedings chapter (Accepted version)
Identifiers
- PID : unige:84567
- DOI : 10.1007/3-540-31314-1_70
Commercial URLhttp://link.springer.com/10.1007/3-540-31314-1_70
ISBN978-3-540-31314-4
