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Title

Toward Mobile Web 2.0-based Business Methods: Collaborative QoS-information Sharing for Mobile Service Users

Authors
Van Beijnum, Bert-Jan
Chen, Hong
Presented at COST Action ISO605 Econ@Tel: Telecommunication Economics. Cyprus (Cyprus) - 2-4 February 2009 - . 2009, p. 22 p.
Abstract Mobile service providers (MoSPs) emerge, propelled by ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) offered by wireless network providers (WNPs) at a particular location and time of a mobile service usage. This chapter presents a novel business method for the MoSP's QoS-assurance process. The method incorporates a location- and time-based QoS-predictions service facilitating the improvement of the WNP's selection process. We introduce and analyse business viability of QoSIS.net, an enterprise that provides the QoS-predictions service to MoSPs or directly to its customers (i.e. in B2B or B2C settings). QoSIS.net provides highly accurate QoS-predictions based on collaborative-sharing of QoS-information by its users. We argue that this business method can improve the MoSP's QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.
Keywords Wireless and mobile servicesQuality of serviceWeb 2.0Collaborative information-sharingQoS-predictionsData mining
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Research group Institute of Information Service Science (ISS)
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WAC, Katarzyna et al. Toward Mobile Web 2.0-based Business Methods: Collaborative QoS-information Sharing for Mobile Service Users. In: COST Action ISO605 Econ@Tel: Telecommunication Economics. Cyprus (Cyprus). 2009. 22 p. p. https://archive-ouverte.unige.ch/unige:72669

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Deposited on : 2015-05-19

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