en
Book chapter
English

Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users

Published inMobile and Ubiquitous Commerce: Advanced E-Business Methods. Vol. 4, Editors Head, M.-M. & Li, E.-Y, p. 80-101
PublisherHershey : IGI Global Publishing
Publication date2009
Abstract

Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP's QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions' service, facilitating the WNP's selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP's QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.

Keywords
  • Wireless and mobile services
  • Quality of service
  • Web 2.0
  • Collaborative information-sharing
  • QoS-predictions
  • Data mining
Citation (ISO format)
WAC, Katarzyna et al. Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users. In: Mobile and Ubiquitous Commerce: Advanced E-Business Methods. Vol. 4. Hershey : IGI Global Publishing, 2009. p. 80–101. doi: 10.4018/978-1-60566-982-3.ch081
Main files (1)
Book chapter (Accepted version)
accessLevelRestricted
Identifiers
ISBN9781605663661
565views
1downloads

Technical informations

Creation2015/04/20 17:27:00
First validation2015/04/20 17:27:00
Update time2023/03/14 23:14:11
Status update2023/03/14 23:14:11
Last indexation2024/01/16 17:52:36
All rights reserved by Archive ouverte UNIGE and the University of GenevaunigeBlack