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Title

Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users

Authors
Van Beijnum, Bert-Jan
Chen, Hong
Published in Head, M.-M. & Li, E.-Y. Mobile and Ubiquitous Commerce: Advanced E-Business Methods. Vol. 4. Hershey: IGI Global Publishing. 2009, p. 80-101
Abstract Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP's QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions' service, facilitating the WNP's selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP's QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.
Keywords Wireless and mobile servicesQuality of serviceWeb 2.0Collaborative information-sharingQoS-predictionsData mining
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ISBN: 9781605663661
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Research group Institute of Information Service Science (ISS)
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(ISO format)
WAC, Katarzyna et al. Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users. In: Head, M.-M. & Li, E.-Y (Ed.). Mobile and Ubiquitous Commerce: Advanced E-Business Methods. Vol. 4. Hershey : IGI Global Publishing, 2009. p. 80-101. https://archive-ouverte.unige.ch/unige:55857

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Deposited on : 2015-04-28

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