Proceedings chapter
English

SLA Information Management through Dependency Digraphs: The Case of Cloud Data Services

Presented atWaikoloa, Hawaii, 6-9 January 2014
PublisherIEEE
Collection
  • 2014 47th Hawaii International Conference on System Science
Publication date2014
Abstract

The paper addresses the issue of Service Level Agreement (SLA) data management for the cloud computing domain. We discuss the SLA anatomy and provide an analysis of SLA data management requirements. The analysis highlights SLA data aspects considering the association of SLA terms with service management operations. Our work proposes a simple, structured way to store and manage SLA information through a digraph data model that is modular, extensible and expressive with respect to data operational dependencies. The proposed SLA digraph considers properties of SLA terms and service component dependencies. We sketch a realistic data-service provisioning scenario, where the proposed SLA digraph is applied. We illustrate the mapping of data service attributes into SLA terms and the role of edge properties in the definition of service dependencies.

Keywords
  • SLA information management
  • Cloud computing
  • Cloud data services
  • Data management
  • Data-service provisioning
  • Dependency digraphs
  • Service level agreement
  • Service management
Citation (ISO format)
STAMOU, Aikaterini et al. SLA Information Management through Dependency Digraphs: The Case of Cloud Data Services. In: 6-9 January 2014 Waikoloa, Hawaii Proceedings of the Forty-Seventh Annual Hawaii International Conference on System Sciences. Ralph H. Sprague, Jr. (Ed.). Waikoloa, Hawaii. [s.l.] : IEEE, 2014. p. 5038–5047. (2014 47th Hawaii International Conference on System Science) doi: 10.1109/HICSS.2014.618
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Proceedings chapter (Published version)
accessLevelRestricted
Identifiers
ISBN978-1-4799-2504-9
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