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Scientific article
French

Motivating Employees of the Public Sector: Does Public Service Motivation Matter?

Published inInternational public management journal, vol. 13, no. 3, p. 213-246
Publication date2010
Abstract

This article analyzes if, and to what extent, the public service motivation (PSM) construct has an added value to explain work motivation in the public sector. In order to address the specificity of PSM when studying work motivation, the theoretical model underlying this empirical study compares PSM with two other explanatory factors: material incentives, such as performance-related pay, and team relations and support, such as recognition by superiors. This theoretical model is then tested with data collected in a national survey of 3,754 civil servants at the Swiss municipal level. Results of a structural equations model clearly show the relevance of PSM. They also provide evidence for the importance of socio-relational motivating factors, whereas material incentives play an anecdotal role.

Citation (ISO format)
ANDERFUHREN-BIGET, Simon et al. Motivating Employees of the Public Sector: Does Public Service Motivation Matter? In: International public management journal, 2010, vol. 13, n° 3, p. 213–246. doi: 10.1080/10967494.2010.503783
Identifiers
ISSN of the journal1096-7494
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Creation01/25/2012 11:59:00 AM
First validation01/25/2012 11:59:00 AM
Update time03/14/2023 8:36:49 PM
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