Text-messaging versus telephone reminders to reduce missed appointments in an academic primary care clinic: a randomized controlled trial

Junod Perron, Noëlle Astrid; Dominice Dao, Mélissa; Righini, Nadia Camparini; Humair, Jean-Paul Luc André; Broers, Barbara; Narring, Françoise; Haller, Dagmar M.; Gaspoz, Jean-Michel

doi:10.1186/1472-6963-13-125

Scientific article

Open access

English

Text-messaging versus telephone reminders to reduce missed appointments in an academic primary care clinic: a randomized controlled trial

ContributorsJunod Perron, Noëlle Astrid; Dominice Dao, Mélissa; Righini, Nadia Camparini; Humair, Jean-Paul Luc André; Broers, Barbara; Narring, Françoise; Haller, Dagmar M.

; Gaspoz, Jean-Michel

Published inBMC health services research, vol. 13, 125

Publication date2013

Abstract

Telephone or text-message reminders have been shown to significantly reduce the rate of missed appointments in different medical settings. Since text-messaging is less resource-demanding, we tested the hypothesis that text-message reminders would be as effective as telephone reminders in an academic primary care clinic.

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Citation (ISO format)

JUNOD PERRON, Noëlle Astrid et al. Text-messaging versus telephone reminders to reduce missed appointments in an academic primary care clinic: a randomized controlled trial. In: BMC health services research, 2013, vol. 13, p. 125. doi: 10.1186/1472-6963-13-125

Article (Published version)

Identifiers

PID : unige:29221
DOI : 10.1186/1472-6963-13-125
PMID : 23557331

ISSN of the journal1472-6963

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Text-messaging versus telephone reminders to reduce missed appointments in an academic primary care clinic: a randomized controlled trial

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