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Free accessOther version: http://fr.slideshare.net/KatarzynaWac/factors-influencing-quality-of-experience-of-commonlyused-mobile-applications
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unige:72606 
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Factors influencing quality of experience of commonly used mobile applications |
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| Author | ||
| Presented at | Telefonica R&D 2012. Barcelona (Spain) - 16 May 2012 - . 2012, p. 25 | |
| Abstract | Increasingly, we use mobile applications and services in our daily life activities, to support our needs for information, communication or leisure. However, user acceptance of a mobile application depends on at least two conditions; the application's perceived experience and the appropriateness of the application to the user's context and needs. Yet, we have a weak understanding of a mobile user's Quality of Experience (QoE) and the factors influencing it. This paper presents 4 week long, 29 Android phone users study, where we collected both QoE and underlying network's Quality of Service (QoS) measures through a combination of user, application and network data on the user's phones. We aimed to derive and improve the understanding of users' QoE for a set of widely used mobile applications in users' natural environments and different daily context. We present data acquired in the study and discuss implications for mobile applications design. | |
| Keywords | Mobile computing — Quality of service | |
| Full text |
Presentation (Author postprint) (1.5 MB) - Free access Other version: http://fr.slideshare.net/KatarzynaWac/factors-influencing-quality-of-experience-of-commonlyused-mobile-applications |
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| Research group | Institute of Information Service Science (ISS) | |
| Citation (ISO format) | WAC, Katarzyna. Factors influencing quality of experience of commonly used mobile applications. In: Telefonica R&D 2012. Barcelona (Spain). 2012. 25 p. https://archive-ouverte.unige.ch/unige:72606 |
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