en
Scientific article
English

A satisfaction survey conducted on patients of a medico-legal consultation

Published inJournal of forensic and legal medicine, vol. 18, no. 4, p. 158-161
Publication date2011
Abstract

In 2006, a medico-legal consultation service devoted to adult victims of interpersonal violence was set up at the Lausanne University Hospital Centre, Switzerland: the Violence Medical Unit. Patients are received by forensic nurses for support, forensic examination (in order to establish medical report) and community orientation. In 2008, a telephone survey was conducted on patients. The objectives of the survey were to estimate the degree of patients' satisfaction and to document the use of the medical report by six questions. Among the 476 patients admitted to the VMU in 2007, 132 were interviewed. Their overall satisfaction was high with an average mark of 8.7/10. The medical report was used extensively by the interviewed victims (81%) for its primary function - to be produced as evidence. As the consultations are financed by public funds, these results were of interest for advocacy of long-lasting financial support.

Keywords
  • Adult
  • Crime Victims/psychology
  • Female
  • Forensic Medicine
  • Forensic Nursing
  • Humans
  • Interviews as Topic
  • Male
  • Patient Satisfaction
  • Referral and Consultation
  • Switzerland
  • Violence
Citation (ISO format)
ROMAIN-GLASSEY, Nathalie et al. A satisfaction survey conducted on patients of a medico-legal consultation. In: Journal of forensic and legal medicine, 2011, vol. 18, n° 4, p. 158–161. doi: 10.1016/j.jflm.2011.02.002
Main files (1)
Article (Published version)
accessLevelRestricted
Identifiers
ISSN of the journal1752-928X
555views
0downloads

Technical informations

Creation11/19/2012 3:00:00 PM
First validation11/19/2012 3:00:00 PM
Update time03/14/2023 7:58:01 PM
Status update03/14/2023 7:58:01 PM
Last indexation01/16/2024 12:58:37 AM
All rights reserved by Archive ouverte UNIGE and the University of GenevaunigeBlack