Article (Published version) (138 Kb) - Limited access to UNIGE
Satisfaction of patients: a right to health indicator?
|Published in||Health Policy. 2011, vol. 100, no. 2-3, p. 144-50|
|Abstract||Right to health indicators have been subject to debate. Indeed, inadequate monitoring or reporting by states, missing or contradicting data as well as a lack of consensus on what is an appropriate right to health indicator call for new approaches and new ideas in this field. One right to health indicator might be patient satisfaction, a widely collected indicator, yet not always beyond bias nor adequately monitored, neither well used.|
|Keywords||Humans — Patient Rights — Patient Satisfaction — Quality Indicators, Health Care|
|Research group||Groupe Chastonay Philippe (santé publique et communautaire) (116)|
|KABENGELE MPINGA, Emmanuel, CHASTONAY, Philippe. Satisfaction of patients: a right to health indicator?. In: Health Policy, 2011, vol. 100, n° 2-3, p. 144-50. https://archive-ouverte.unige.ch/unige:25210|