We report on a simultaneous observational campaign with both Swift/XRT and NuSTAR targeting the symbiotic X-ray binary (SyXB) IGR J16194-2810. The main goal of the campaign was to investigate the possible presence of cyclotron scattering absorption features in the broad-band spectrum of the source, and help advance our understanding of the process of neutron star formation via the accretion-induced collapse of a white dwarf. The 1–30 keV spectrum of the source, as measured during our campaign, did not reveal the presence of any statistically significant absorption feature. The spectrum could be well described using a model comprising a thermal black-body hot component, most likely emerging from the surface of the accreting neutron star, and a power law with no measurable cut-off energy (and affected by a modest absorption column density). Compared to previous analyses in the literature, we could rule out the presence of a colder thermal component emerging from an accretion disc, compatible with the idea that IGR J16194-2810 is a wind-fed binary (as most of the SyXBs). Our results were strengthened by exploiting the archival XRT and INTEGRAL data, extending the validity of the spectral model used up to 0.3–40 keV and demonstrating that IGR J16194-2810 is unlikely to undergo significant spectral variability over time in the X-ray domain.