Factors Associated With Patient Satisfaction Measured Using a Guttman-Type Scale
ContributorsVersluijs, Yvonne
; Brown, Laura E; Rao, Mauna
; Gonzalez, Amanda; Driscoll, Matthew D; Ring, David
Published inJournal of patient experience, vol. 7, no. 6, p. 1211-1218
Publication date2020-12
First online date2020-08-13
Abstract
Keywords
- Guttman scale
- Ceiling effect
- Outpatient satisfaction data
- Patient satisfaction
- Quality improvement
Affiliation entities Not a UNIGE publication
Research groups
Citation (ISO format)
VERSLUIJS, Yvonne et al. Factors Associated With Patient Satisfaction Measured Using a Guttman-Type Scale. In: Journal of patient experience, 2020, vol. 7, n° 6, p. 1211–1218. doi: 10.1177/2374373520948444
Main files (1)
Article (Published version)
Secondary files (2)
Identifiers
- PID : unige:176923
- DOI : 10.1177/2374373520948444
- PMID : 33457567
- PMCID : PMC7786745
Additional URL for this publicationhttps://journals.sagepub.com/doi/full/10.1177/2374373520948444
Journal ISSN2374-3735