Designing an eHealth Coaching Solution to Improve Transitional Care of Seniors&#039; with Heart Failure: End-User Needs

Rochat, Jessica; Villaverde, Alexandra; Klitzing, Helge; Langemyr Larsen, Tore; Vogel, Martin; Rime, Jacques; Anghel, Ionut; Cioara, Tudor; Lovis, Christian

doi:10.3233/SHTI210227

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Title		Designing an eHealth Coaching Solution to Improve Transitional Care of Seniors' with Heart Failure: End-User Needs
Authors		Rochat, Jessica Villaverde, Alexandra Klitzing, Helge Langemyr Larsen, Tore Vogel, Martin Rime, Jacques Anghel, Ionut Cioara, Tudor Lovis, Christian show all authors [1 - 9]
Published in		Mantas, J. et al. Public Health and Informatics : Proceedings of MIE 2021. virtual instead of Athens (Greece) - 29-31 May 2021 - Amsterdam: IOS Press. 2021, p. 530-534
Collection		Studies in Health Technology and Informatics; 247
Abstract		Based on scientific studies, heart failure is the principal cause of hospitalization among seniors. More than 50% of elderly with heart failure are readmitted to hospital within six months. Readmission is linked with poor compliance with medical treatment and recommendations, emphasizing the need for a tool to help seniors better comply with post-discharge measures. The goal of this study was to identify end-user needs for the development of a coaching solution aiming to support elderly patients but also formal and informal caregivers. End-user needs were identified through interviews with the three end-user profiles: seniors with heart failure and formal and informal caregivers. The results present six categories of needs: daily treatment follow-up; healthcare network communication; transfer of information; synchronization with current digital tools; information access; and psychosocial support. The identified needs will help to develop an eHealth solution to improve care management and coaching after discharge.
Keywords		Elderly — Heart failure — Home care services — Needs assessment — Patient care — Patient discharge — Patient readmission — Robotics — Transitional care — Treatment adherence and compliance — User-centered design — User-computer interface
Identifiers		DOI: 10.3233/SHTI210227 PMID: 34042632 ISBN: 978-1-64368-185-6
Full text		Proceedings chapter (Published version) (184 Kb) - Free access
Structures		Faculté de médecine / Section de médecine clinique / Département de radiologie et informatique médicale
Research group		Interfaces Homme-machine en milieu clinique (610)
Citation (ISO format)		ROCHAT, Jessica et al. Designing an eHealth Coaching Solution to Improve Transitional Care of Seniors' with Heart Failure: End-User Needs. In: Mantas, J. et al. (Ed.). Public Health and Informatics : Proceedings of MIE 2021. virtual instead of Athens (Greece). Amsterdam : IOS Press, 2021. p. 530-534. (Studies in Health Technology and Informatics; 247) doi: 10.3233/SHTI210227 https://archive-ouverte.unige.ch/unige:155391