Proceedings chapter
Open access

Designing an eHealth Coaching Solution to Improve Transitional Care of Seniors' with Heart Failure: End-User Needs

Published inPublic Health and Informatics : Proceedings of MIE 2021, Editors Mantas, J. et al., p. 530-534
Presented at virtual instead of Athens (Greece), 29-31 May 2021
PublisherAmsterdam : IOS Press
  • Studies in Health Technology and Informatics; 247
Publication date2021

Based on scientific studies, heart failure is the principal cause of hospitalization among seniors. More than 50% of elderly with heart failure are readmitted to hospital within six months. Readmission is linked with poor compliance with medical treatment and recommendations, emphasizing the need for a tool to help seniors better comply with post-discharge measures. The goal of this study was to identify end-user needs for the development of a coaching solution aiming to support elderly patients but also formal and informal caregivers. End-user needs were identified through interviews with the three end-user profiles: seniors with heart failure and formal and informal caregivers. The results present six categories of needs: daily treatment follow-up; healthcare network communication; transfer of information; synchronization with current digital tools; information access; and psychosocial support. The identified needs will help to develop an eHealth solution to improve care management and coaching after discharge.

  • Elderly
  • Heart failure
  • Home care services
  • Needs assessment
  • Patient care
  • Patient discharge
  • Patient readmission
  • Robotics
  • Transitional care
  • Treatment adherence and compliance
  • User-centered design
  • User-computer interface
Citation (ISO format)
ROCHAT, Jessica et al. Designing an eHealth Coaching Solution to Improve Transitional Care of Seniors” with Heart Failure: End-User Needs. In: Public Health and Informatics : Proceedings of MIE 2021. virtual instead of Athens (Greece). Amsterdam : IOS Press, 2021. p. 530–534. (Studies in Health Technology and Informatics) doi: 10.3233/SHTI210227
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Proceedings chapter (Published version)

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