Scientific article

Unemployment and employment offices' efficiency: What can be done?

Published inSocio-economic Planning Sciences, vol. 40, no. 3, p. 169-186
Publication date2006

Regional employment offices provide placement services to job-seekers and employers and organize active labor market programs. In this paper, we carry out a quantitative evaluation of the employment offices' performance in Switzerland based on production efficiency measures. We use Data Envelopment Analysis (DEA) to estimate the performance of all employment offices and then account for factors in the local operating environment that are outside managerial control. This approach, and the ranking of employment offices, may easily be interpreted by policymakers and provides guidelines for raising the efficiency of the public employment service. Our findings suggest that there is considerable room for improved efficiency in employment service, which could lead to a lower level of structural unemployment. We also find that differences in the external operating environment have a significant influence upon the efficiency of employment offices.

  • Public employment service
  • Technical efficiency
  • Data Envelopment Analysis
  • Labor market conditions
Citation (ISO format)
VASSILIEV, Anatoli et al. Unemployment and employment offices” efficiency: What can be done? In: Socio-economic Planning Sciences, 2006, vol. 40, n° 3, p. 169–186. doi: 10.1016/j.seps.2004.10.007
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Article (Published version)
ISSN of the journal0038-0121

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