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Scientific article
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English

On the Importance of the Superior's Interpersonal Sensitivity for Good Leadership

Published inJournal of Applied Social Psychology, vol. 42, no. 5, p. 1043-1068
Publication date2012
Abstract

This research is aimed at showing that interpersonal sensitivity (being attuned to and correctly inferring another person's thoughts and feelings) is an important aspect of what people expect from a good leader and that interpersonally sensitive leaders have more satisfied subordinates. In the first study, participants indicated how much they expected a good superior to be interpersonally sensitive (among other characteristics). People expect leaders to be interpersonally sensitive more so than subordinates. In the second study, participants interacted in same‐gender dyads as leaders and subordinates. We measured subordinate satisfaction and leader interpersonal sensitivity. More interpersonally sensitive leaders had more satisfied subordinates. Interpersonal sensitivity is important for good leadership: It is expected from leaders, and it contributes to increased subordinate satisfaction.

Keywords
  • Interpersonal sensitivity
  • Leadership
Affiliation Not a UNIGE publication
Research group
Citation (ISO format)
SCHMID MAST, Marianne et al. On the Importance of the Superior’s Interpersonal Sensitivity for Good Leadership. In: Journal of Applied Social Psychology, 2012, vol. 42, n° 5, p. 1043–1068. doi: 10.1111/j.1559-1816.2011.00852.x
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ISSN of the journal0021-9029
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