Managing Visitor and Patient Flow During the COVID-19 Pandemic: ExpectingU App

Article Article scientifique Article Managing Visitor and Patient Flow During the COVID-19 Pandemic: ExpectingU App eng 2021-05-27 author Ehrler Frédéric 509959 author Trompier Remy author Merle Guerric author Pallandre Sébastien 966875 author Müller Florian author Blondon Katherine 105577 53-57 10.3233/shti210119 34042704 0926-9630 https://ebooks.iospress.nl/doi/10.3233/SHTI210119 Access to hospitals has been dramatically restricted during the COVID 19 pandemic. Indeed, due to the high risk of contamination by patients and by visitors, only essential visits and medical appointments have been authorized. Restricting hospital access to authorized visitors was an important logistic challenge. To deal with this challenge, our institution developed the ExpectingU app to facilitate patient authorization for medical appointments and for visitors to enter the hospital. This article analyzes different trends regarding medical appointments, visitor's' invitations, support staff hired and COVID hospitalizations to demonstrate how the ExpectingU system has helped the hospital to maintain accessibility to the hospital. Results shows that our system has allowed us to maintain the hospital open for medical appointments and visits without creating bottlenecks. COVID Patient flow management Dewey 616 56 Département de médecine 221 false Studies in health technology and informatics 281 b896579d-4224-413f-85ee-fa77c4d29cb0 Article (Published version) Public Article-scientifique-from-unpaywall.pdf 620230 application/pdf CC BY-NC-4.0 openAccess Faculté de médecine / Section de médecine clinique / Département de médecine

Title	Published in	Access level	OA Policy	Year	Views	Downloads

Managing Visitor and Patient Flow During the COVID-19 Pandemic: ExpectingU App	Studies in health technology and informatics			2021	236	210

Archive ouverte UNIGE

Pallandre, Sébastien