Learning from COVID-19 First Responders' Experience in a Medical Humanitarian Emergency Response Organisation. A contribution to the conception of training environments for emergency preparedness and response in conditions of resource scarcity

Diplôme Master Learning from COVID-19 First Responders' Experience in a Medical Humanitarian Emergency Response Organisation. A contribution to the conception of training environments for emergency preparedness and response in conditions of resource scarcity eng 2021 author Scannell Olivia 881247 director Flandin Simon 0000-0002-6332-1499 845227 This dissertation, conducted within the theoretical course-of-action framework, examines the activity of front-line humanitarian responders of a medical INGO, during the first phase of the COVID-19 pandemic. By better understanding their experience, the study aimed to contribute to the design of training environments to prepare humanitarian actors for complex unpredictable challenges, inherent in emergency response. We analysed the way a medical manager, in a central African context, dealt with the intractable problem to meet his hospital's oxygen needs, considered emblematic of the first wave's unprecedented resource scarcity. The concept of unruly problems helped identify the temporal complexity he faced. From a prism of resilience engineering, we found that a negative capability allowed him to navigate and tolerate the uncertainty, enact his environment, and use temporary solutions to create situational opportunities, until an innovative technical solution was found. Avenues for training design are proposed, according to a notion of Emergency Preparedness II. Dewey 370 Maîtrise universitaire en sciences de l'éducation - Formation des adulte 109 Section des sciences de l'éducation 72 false 617 Conception-Recherche-Activité-Formation-Travail (CRAFT) 3b4165b0-c3e9-4b43-b301-90e29b034708 Master thesis Public SCANNELL_Olivia.pdf 2817968 application/pdf openAccess Faculté de psychologie et des sciences de l'éducation / Section des sciences de l'éducation

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Learning from COVID-19 First Responders' Experience in a Medical Humanitarian Emergency Response Organisation. A contribution to the conception of training environments for emergency preparedness and response in conditions of resource scarcity				2021	222	289

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Scannell, Olivia