Cultural differences in interpreter-mediated cross-cultural care: The case of the HUG in Geneva

Diplôme Master Cultural differences in interpreter-mediated cross-cultural care: The case of the HUG in Geneva eng 2021 author Royuela Sanchis Carmen 880439 director Ruiz Rosendo Lucia 738297 When it comes to the management of cultural differences, interpreting scholars agree the interpreter has some role as a cultural mediator, yet other sources privilege the interpreter as conduit model. To see how this duty of cultural brokering works in pratice and hypothesising that globalisation has reduced cultural differences, I interviewed users of interpreter services at the HUG. They were asked what cultural differences they saw with patients in interpreter-mediated encounters and broader questions to elucidate whether they saw interpreters as cultural mediators and whether changes in technology were impacting interpreter-mediated encounters. The results show that cross-cultural communication barriers seem to stem much more from the conjunction of individual traits of all participants and that cultural differences have not disappeared with time, but rather changed with new patient profiles. Clinicians confirmed the limited role of interpreters as cultural mediators at the HUG, but trusted interpreters - much more than technology - for linguistics purposes. Healthcare interpreting Cross-cultural care Culture Cultural differences Migrants Refugees Ethnopsychiatry Primary care Mental health services Interpreters Interpreter training Dewey 418.02 Maîtrise universitaire en interprétation de conférence 113 Département d'interprétation 93 false 16d4e645-4c0a-41b3-9b97-b7d5e9c3de11 Master thesis Restricted Carmen_Royuela_Cultural-differences.pdf 1068743 application/pdf restrictedAccess Faculté de traduction et d'interprétation / Département d'interprétation

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Cultural differences in interpreter-mediated cross-cultural care: The case of the HUG in Geneva				2021	206	21

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Royuela Sanchis, Carmen