A Heuristic Evaluation of Multilingual Lom ba rdy : Museums' Web Sites

Diplôme Master A Heuristic Evaluation of Multilingual Lom ba rdy : Museums' Web Sites eng 2018 author Minacapilli Carmen Ambra 840786 director Morado Vazquez Lucia 0000-0002-0834-0734 792640 The compliance with localisation standards and guidelines ensures the usability and suitability of web sites to multilingual and multicultural audiences. Considering the importance of cultural tourism in Italy, a web site that is usable and suitable to both local and international users can have a positive impact on visitors. From the general perception that localised versions present some limitations stems the decision to analyse and compare Italian and English home pages of museums web sites in one Italian region-Lombardy. The aim of this paper is to test whether Italian and English home pages respect usability guidelines and whether localisation has a negative impact on usability. Through the heuristic evaluation methodology, this paper presents a descriptive and critical analysis of aspects related to internationalisation, localisation, search in the web site, SEO and web accessibility in the two linguistic versions. Results show that over half of the home pages respect most of the usability guidelines checked, with differences between the two linguistic versions. Localisation usability usability guidelines heuristic evaluation - Museum web site home page Lombardy Dewey 410.2 Maîtrise universitaire en Traduction : mention Technologies de la traduction 112 Département de traitement informatique multilingue 92 false a4309d65-744f-4fc7-bd02-c062f18add00 Master thesis Public MAThesis_Minacapilli.pdf 8493271 application/pdf openAccess Faculté de traduction et d'interprétation / Département de traitement informatique multilingue

Title	Published in	Access level	OA Policy	Year	Views	Downloads

A Heuristic Evaluation of Multilingual Lom ba rdy : Museums' Web Sites				2018	748	4,497

Archive ouverte UNIGE

Minacapilli, Carmen Ambra