Impact of a patient-flow physician coordinator on waiting times and length of stay in an emergency department: A before-after cohort study

Article Article scientifique Article Impact of a patient-flow physician coordinator on waiting times and length of stay in an emergency department: A before-after cohort study eng 2018 author Morais Oliveira Marta 791433 author Marti Christophe 97449 Christophe Alberic Marti author Ramlawi Majd 30049 author Sarasin François 65003 author Grosgurin Olivier 503200 author Poletti Pierre-Alexandre Alois 34563 author Rouyer Frédéric 885902 author Rutschmann Olivier Thierry 45545 e0209035 10.1371/journal.pone.0209035 30550579 1932-6203 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6294432/ Overcrowding is common in most emergency departments (ED). Despite the use of validated triage systems, some patients are at risk of delayed medical evaluation. The objective of this study was to assess the impact of a patient-flow physician coordinator (PFPC) on the proportion of patients offered medical evaluation within time limits imposed by the Swiss Emergency Triage Scale (SETS) and on patient flow within the emergency department of a teaching urban hospital. Cohort Studies Crowding Efficiency, Organizational/statistics & numerical data Emergency Service, Hospital/organization & administration/statistics & numerical data Female Humans Length of Stay/statistics & numerical data Male Middle Aged Physician-Patient Relations Retrospective Studies Waiting Lists Dewey 616 Dewey 617 56 Département de médecine 221 63 Département d'anesthésiologie, pharmacologie, soins intensifs et urgences 229 false 17 Médecine d'urgence 24 469 Radiologie des urgences 800 https://doi.org/10.17026/dans-zad-tkcg PLOS ONE 13 12 2f4607bf-2afd-43bf-a019-a43c93e88d2e Article (Published version) Public Impact_of_a_patient_flow_physician.pdf 371412 application/pdf CC BY openAccess Faculté de médecine / Section de médecine clinique / Département de médecine Faculté de médecine / Section de médecine clinique / Département d'anesthésiologie, pharmacologie, soins intensifs et urgences

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Impact of a patient-flow physician coordinator on waiting times and length of stay in an emergency department: A before-after cohort study	PLOS ONE			2018	305	292

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Morais Oliveira, Marta