Limited effects on patient awareness with nurse training in interpersonal communication during antenatal care visits

Article Article scientifique Article Limited effects on patient awareness with nurse training in interpersonal communication during antenatal care visits - An explorative study from Cameroon eng 2010 author Labhardt Niklaus D author Cerutti Bernard 0000-0002-7929-3373 649363 author Fischer Kaspar author Manga Engelbert 734510 author Stoll Beat 114845 20-28 2141-2545 The objective of this study was to improve by a two day training on interpersonal communication (IPC), the professional communication skills of nurses during antenatal care (ANC), and to obtain higher levels of knowledge among the pregnant women after the visit. The head-nurses of 22 health facilities in 3 rural health districts in Cameroon were randomly assigned to either the intervention group A or the control group B. Participants in group A received at the start of the study a two-day interactive training on ANC emphasizing on IPC skills, whereas participants of group B were trained after 10 months. Group A and B were compared at the start and 10 months later. The effect of training on IPC was measured applying the Roter interaction analysis system (RIAS) to analyze the audio-recorded consultations and by structured patient questionnaires. Only the 128 visits from the twelve providers participating in both assessments were analyzed. The IPC-training increased the frequency of understandable explanations of health topics relevant to pregnant women, particularly HIV/AIDS. Women were significantly better informed about the treatment when consulted by trained providers. In contrast, training appeared to have little influence on women's opportunities to give their points of view (concepts), to ask questions or to address their financial problems regarding the prescribed treatments or procedures. Training of providers in IPC showed some promising, but overall limited effects. Evaluations of communication training with validated tools such as RIAS will help to establish on the long-run IPC-guidelines for primary health care contexts in rural Africa. Interpersonal communication Roter interaction analysis system (RIAS) Nurse-training Communication skills Antenatal care Primary health care Cameroon Africa Dewey 613 66 Institut de santé globale 22A1 false Journal of Media and Communication Studies 2 2 3fe9fd80-6aa9-4d0e-b965-9cce78f41019 Article (Published version) Public NurseTrainingCameroon2010.pdf 115773 application/pdf openAccess Faculté de médecine / Section de médecine clinique / Département de santé et médecine communautaires / Institut de santé globale

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Limited effects on patient awareness with nurse training in interpersonal communication during antenatal care visits - An explorative study from Cameroon	Journal of Media and Communication Studies			2010	702	301

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Manga, Engelbert