DL
| Title | Published in | Access level | OA Policy | Year | Views | Downloads | |
|---|---|---|---|---|---|---|---|
| Electronic Communication Issues related to Online Dispute Resolution Systems | WWW '02 : Proceedings of the 11th international conference on World Wide Web |  | 2002 | 83 | 193 | ||
| Online Dispute Resolution : The State of the Art and the Issues | | 2001 | 82 | 235 |
