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Master
Open access
English

Remote Working and Cybersecurity in the Pandemic: Research on the Employee Perceptions of Remote Work and Cybersecurity in an International Organisation during COVID-19

Master program titleMaîtrise en innovation, développement humain et durabilité
Defense date2021
Abstract

This paper examines the employee perceptions of remote working during the COVID 19 pandemic, focusing particularly but not exclusively on the rapid developments in cybersecurity for remote organisations and workers. Data was gathered from seven interviewees and forty-seven survey respondents who worked for the International Telecommunication Union under various contracts and in various positions at the time of the study. Studying the attitudes and experiences of remote workers uncovered that flexibility and time-saving efficiencies are the most valued benefits of remote working, while the lack of social interaction is seen as the worst feature of pandemic teleworking. An observed association between younger age and a reported decrease in motivation at work calls for further academic enquiry. While studied teleworkers did not experience cyberattacks in unprecedented volume, interview enquiry confirmed that cyberattacks adapted to the vulnerabilities of teleworking and intensified during the pandemic. Swift adaptations and increased employee cyber-protection likely prevented further damage in the time of the Coronavirus cyber crisis but did not eliminate cyberattacks. The remaining cybersecurity vulnerabilities, especially in personal device usage, signal an inexpungible threat to organisational and personal safety, resilience and efficiency.

eng
Keywords
  • Cybersecurity
  • Remote work
  • Telework
  • COVID-19
Citation (ISO format)
YANG, Jing, LINKESCHOVÁ, Laura. Remote Working and Cybersecurity in the Pandemic: Research on the Employee Perceptions of Remote Work and Cybersecurity in an International Organisation during COVID-19. 2021.
Main files (1)
Master thesis
accessLevelPublic
Identifiers
  • PID : unige:154452
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Creation08/30/2021 9:54:00 AM
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