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Proceedings chapter
Open access
English

Towards Cloud Computing SLA Risk Management: Issues and Challenges

Presented at Maui (HI, USA), 4-7 Jan. 2012
PublisherIEEE
Publication date2012
Abstract

Cloud Computing has become mainstream technology offering a commoditized approach to software, platform and infrastructure as a service over the Internet on a global scale. This raises important new security issues beyond traditional perimeter based approaches. This paper attempts to identify these issues and their corresponding challenges, proposing to use risk and Service Level Agreement (SLA) management as the basis for a service level framework to improve governance, risk and compliance in cloud computing environments.

Keywords
  • Cloud Computing
  • Security
  • Service Level Agreement
  • Risk Management
Funding
  • Swiss National Science Foundation - CLOVIS
Citation (ISO format)
MORIN, Jean-Henry, AUBERT, Jocelyn, GATEAU, Benjamin. Towards Cloud Computing SLA Risk Management: Issues and Challenges. In: 2012 45th Hawaii International Conference on System Sciences (HICSS). Maui (HI, USA). [s.l.] : IEEE, 2012. p. 5509–5514. doi: 10.1109/HICSS.2012.602
Main files (1)
Proceedings chapter (Published version)
accessLevelPublic
Identifiers
ISBN978-1-4577-1925-7
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1286downloads

Technical informations

Creation10/11/2012 4:28:00 PM
First validation10/11/2012 4:28:00 PM
Update time03/14/2023 5:42:41 PM
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